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Black Friday 2021 – the perfect storm?
Business + Perspective + Strategy

Black Friday 2021 – the perfect storm?

November 09, 2021

This Black Friday event will be the second since the pandemic, and quite what it will bring – online and instore - is unknown. One thing is certain though – retailers really do need to be ready for anything.

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How retailers are getting blindsided by the hidden costs of eCommerce
Business + Perspective + Strategy

How retailers are getting blindsided by the hidden costs of eCommerce

October 14, 2021

Many retailers have experienced online sales booms during the pandemic as customers flocked online, denied the ability to shop in stores during lockdowns.

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Cotton On Group gets a glimpse into the future of eCommerce
Client Story + Strategy

Cotton On Group gets a glimpse into the future of eCommerce

October 14, 2021

How the COVID emergency showed Cotton On Group a glimpse into the future of eCommerce and that anything is possible with agility and cost control.

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Five lessons from the COVID-19 emergency
Technology + Business + Perspective

Five lessons from the COVID-19 emergency

May 18, 2020

Many retailers have been impacted by the coronavirus, some quite severely. We have learned a few interesting lessons working in partnership with our clients through this difficult period – definitely worth sharing with the retail industry at large.

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A message from our Security Team
Technology + Perspective + Security

A message from our Security Team

May 12, 2020

Ransomeware cyber-attacks alert. With the recent developments related to COVID-19, we are witnessing an increasing number of attempted cyber-attacks involving ransomware.

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An Important Message from Retail Directions
Technology + Business + Perspective

An Important Message from Retail Directions

May 04, 2020

The economic impact of the COVID-19 pandemic is severe. Specialty retailers have been particularly affected, with many forced to close their stores. Apart from online business, their income has dried out.

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Will Retail Survive the Storm?
Technology + Business + Perspective

Will Retail Survive the Storm?

April 27, 2020

As seen in Power Retail (27 April 2020) ” The outbreak is one of the most unprecedented events in modern history. So, what does this mean for retail and will it survive after the virus has gone?

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Retail Directions to Expand its Presence in the UK
Press Release

Retail Directions to Expand its Presence in the UK

August 22, 2019

Global retail solutions software specialist, Retail Directions is expanding its presence in the UK retail technology sector through the appointment of a specialist reseller network and the development of strategic partnerships.

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In Search of Symbiosis: Q&A with Andrew Gorecki
Press Release + Perspective

In Search of Symbiosis: Q&A with Andrew Gorecki

June 16, 2019

As seen on Power Retail. Power Retail’s Editor, Ally Feiam sat down with Andrew Gorecki, Co-Founder and Managing Director at Retail Directions, to discuss the benefits of finding the equilibrium for retailers, technological headaches and the power of the customer experience.

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Benchmarking performance for future growth leaders
Event Report

Benchmarking performance for future growth leaders

May 30, 2019

Earlier today, the Australian Retailers Association (ARA) held a lunch in Melbourne for senior retail executives, sponsored by Retail Directions and Tyro.

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How Cotton On is Winning the CX Game
Client Story + Press Release

How Cotton On is Winning the CX Game

February 20, 2019

Elevating the customer experience (CX) remains a hot topic for retailers in 2019, with many investing in a range of CX programs and tools to keep up with the digitally-empowered consumer across all channels.

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