Skip to content


Sit back, put the kettle on, and take a look at our latest retail resources. 


Client Story + Strategy

Talking Shop: Retailability's CEO & CFO share how retailers can escape the clutches of inflation

October 07, 2021
A view from our client, Retailability, on how retailers can escape the clutches of inflation and counter revenue erosion.
Perspective + Strategy

Why retailers need to take back control of their channels

October 07, 2021
After two years of reacting to unprecedented events, retailers need to regain control of their agendas.
Technology + Business + Strategy

Supply Chains: How to navigate the era of unpredictability

October 07, 2021
The last couple of years has seen the supply chain hit hard, with challenges piling up. 


Retail Directions and Vexall bring world-class retail software to South African retailers

Success Stories

novo logo

Retail Directions provided NOVO with a single platform to assist in developing world-class capabilities across the operation – from e-commerce to warehousing and everything in-between


‘Fashion stationery’ chain kikki.K has made a big impact in Australia. And recently, with opportunities beckoning overseas, the company has successfully moved into offshore markets too.


Betts Group Pty has been manufacturing and retailing shoes for generations. Starting in Western Australia in 1896, the company has grown to become a retail success story with brands such as Betts, Betts Kids and Airflex.


The Cotton On Group has enjoyed a meteoric rise. When they first talked to Retail Directions about systems back in 2005, they had just 53 stores. Today the Group operates more than 1,500 outlets across seven retail brands in 18 countries. The retailer is a quintessential Australian success story.


Six hidden costs of eCommerce

(and how to manage them)

Booklet_White long-1

Download this FREE eBook and discover how to identify the unexpected costs of eCommerce and gain top tips to help you predict and model your retail mix for a healthy future.


  • Questions you need to ask & explore
  • Top tips on managing hidden costs
  • Insights from other retailers like you

Download today for insights from our own retail specialists and clients.

Download your eBook

What our clients are saying

“We have the ability to sell stock today, pick replenishment stock and get it back in store in a really fast time frame.”

Glenn Keast, Senior Executive

novo logo
"Retail Directions provided NOVO with a single platform to assist in developing world-class capabilities across the operation – from e-commerce to warehousing and everything in-between."

Ian Unwin, Chairman

“Finally, a solution that we could stay with for the long-term. An excellent system with outstanding support that has provided Cotton On with a reliable and agile IT base which has enabled the rapid growth of the business. If you are looking for a new retail system – look no further.”

Ash Hardwick, Director

“With so many new stores opening, it was important for us to choose a foolproof, low-maintenance retail management system that would grow with us.”

Paul Lacy, CEO

“We have chosen the right company to help realise our growth plans. There aren’t many system providers in the market that could say they have been on a journey with a business from one brand, one country and 50 stores to seven brands, 18 countries and 1,500 stores – all on a single system. And, we’re not done yet.”

Peter Johnson, CEO

“We have deployed a number of systems over the years but we always had issues with integration. The other problem was when vendors made big promises but never delivered. After trying a few different vendors we thought, ‘There’s got to be a better way.”

Robert Knyn, Business Systems Manager