
NOVO - fast fashion has never looked this good
NOVO first opened its doors in 2002 at Warringah Mall in Sydney. Since then the business has expanded to a network of over 100 stores throughout Australia and New Zealand. And, the brand continues to expand its store footprint.
Operating in a highly competitive and dynamic environment, NOVO needed to find a consumer-centric retail technology platform that could help the business operate more efficiently while enhancing customer experience.
Retail Directions provided NOVO with a single platform to assist in developing world-class capabilities across the operation – from e-commerce to warehousing and everything in-between.
What our clients are saying
"Retail Directions provided NOVO with a single platform to assist in developing world-class capabilities across the operation – from e-commerce to warehousing and everything in-between."
Ian Unwin, Chairman
“Finally, a solution that we could stay with for the long-term. An excellent system with outstanding support that has provided Cotton On with a reliable and agile IT base which has enabled the rapid growth of the business. If you are looking for a new retail system – look no further.”
Ash Hardwick, Director
“We have chosen the right company to help realise our growth plans. There aren’t many system providers in the market that could say they have been on a journey with a business from one brand, one country and 50 stores to seven brands, 18 countries and 1,500 stores – all on a single system. And, we’re not done yet.”
Peter Johnson, CEO
"Retail Directions has already made a real difference to our warehouse environment."
Steve Pearson, Head of Supply Chain and Logistics
"Over the past decade, we’ve grown from 25,000 to over 600,000 square metres, with more than 600 stores across five countries. Our partnership with Retail Directions has been a key enabler of this success and one of the best system decisions we’ve made. The relationship with Retail Directions has been tested and not found wanting."