Why empowering customers to use their own devices to scan and shop will help build customer loyalty, boost sales, and reduce costs

Make shrinkage identification easier – without having to invest heavily in loss prevention teams and systems.

How to reduce the cost of getting goods to store: Why automation isn’t always the answer to delivering warehouse efficiencies.

Why retailers need to strive for an elegant system architecture

with peak demand looming, the pressure is on. Adrian Smith shares 6 considerations to help retailers sleep a little easier.

War, extreme weather, power cuts, looting, connectivity issues… anyone would think South African retailers had a lot to contend with. And they’d be right.

The last couple of years has seen the supply chain hit hard, with challenges piling up.

Sustainable consumerism isn't going away, and retail brands need to truly walk the walk. It should come as no surprise that the concept of sustainability has been driven primarily by the consumer with more than a third being willing to pay more for sustainable products.

What a pleasure it was to sit down with Stephanie Buttigieg, Senior Consultant and Technical Team Lead at Retail Directions. Read on for inspiring insights into Steph's career journey, continued education, and memories of what sparked her passion for Software Engineering when she was just 9 years old.

When Ebenezer Scrooge was stuck in his ways, he had the benefit of timely visits from the ghosts of the past, present and future to teach him how to change his ways. As we move into 2022, we come bearing a candid look at the past, present, and future for retailers too. Sitting comfortably?

Many retailers have been impacted by the coronavirus, some quite severely. We have learned a few interesting lessons working in partnership with our clients through this difficult period – definitely worth sharing with the retail industry at large.