Why empowering customers to use their own devices to scan and shop will help build customer loyalty, boost sales, and reduce costs

Make shrinkage identification easier – without having to invest heavily in loss prevention teams and systems.

Why retailers need to strive for an elegant system architecture

A view from our client, Retailability, about how resilience in the face of adversity helped them realign their supply chain strategy for greater efficiency

Is January still an important time for sales? How can retailers maximise returns during this time? Andrew Gorecki considers the strategies.

With almost a third of employees planning to quit the sector, are retailers underestimating the importance of employee experience?

War, extreme weather, power cuts, looting, connectivity issues… anyone would think South African retailers had a lot to contend with. And they’d be right.

A view from our client, Retailability, on how retailers can escape the clutches of inflation and counter revenue erosion.

After two years of reacting to unprecedented events, retailers need to regain control of their agendas.

The last couple of years has seen the supply chain hit hard, with challenges piling up.

Sustainable consumerism isn't going away, and retail brands need to truly walk the walk. It should come as no surprise that the concept of sustainability has been driven primarily by the consumer with more than a third being willing to pay more for sustainable products.