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Kicking it with our Head of Client Care

Kicking it with our Head of Client Care

February 13, 2023

Polly Lambert, our Head of Global Marketing, sat down with Nathalie Ngankoy – head of Client Care at Retail Directions, to find out more about her passion for software and her karate moves.

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Posts by Andrew Gorecki:

Making Retail Easier

Making retail easier. Quite a neat new strapline if you ask us. But leaving marketing speak behind, what does that really mean? In this blog, Retail Directions’ MD, Andrew Gorecki, discusses the thinking behind our new strapline, considering why retail has become so complicated and how retailers can overcome complexity to make their lives easier.
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Artificial Intelligence – The Good, The Bad, and..

In 2018, you just can’t hide from the media frenzy around Artificial Intelligence. Statements like “CIOs must put AI on the fast track”, “the local business sector is well behind foreign competitors”, “totally unprepared”, “we have to catch up”, and “Elon Musk and tech heavies invest $1 billion in Artificial Intelligence” dominate the headlines. At the same time, just about every software application with semi-advanced algorithmic capabilities now claims to include AI.
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The 100-year Honeymoon is Over

Until a few years ago, Australia’s supermarkets enjoyed a century of trading nirvana, isolated from operationally excellent global competitors. The Coles-Woolworths-Metcash trio dictated their own rules to consumers. Prices were high and the product range limited, with a drift towards low-quality home brands, to keep stacking margins.
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