After two years of reacting to unprecedented events, retailers need to regain control of their agendas.
Building resilience and agility is key in South Africa's tough retail environment
September 13, 2022
War, extreme weather, power cuts, looting, connectivity issues… anyone would think South African retailers had a lot to contend with. And they’d be right.
Posts by Martyn Cole:
Although I’m sure all of us would love to look inside a crystal ball to see what the year ahead has in store for us, retailers should look to use 2022 to prepare themselves for the fact that change is just as inevitable as it is unpredictable.
When Ebenezer Scrooge was stuck in his ways, he had the benefit of timely visits from the ghosts of the past, present and future to teach him how to change his ways. As we move into 2022, we come bearing a candid look at the past, present, and future for retailers too. Sitting comfortably?
This Black Friday event will be the second since the pandemic, and quite what it will bring – online and instore - is unknown. One thing is certain though – retailers really do need to be ready for anything.