Not everything at Lidl runs smoothly
CIO.de reported that for the past seven years, Lidl has been working to replace its old merchandise management system with an SAP system based on HANA technology, but the initiative has now been cancelled. Lidl stated that the project goals were “not achievable with justifiable effort”. So far, according to expert opinion, the project has consumed more than half a billion euros (nearly A$800 million). Now Lidl apparently wants to revive its old system. We have always warned that three fundamental mistakes handicap retailers when it comes to systems: choosing the wrong architecture, opting for a non-retail-specific application, and spending too much money. We have heard about more expensive IT projects, but at A$800 million this must be a record in retail.