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Godfreys downward spiral

The AFR reported that Godfreys has warned of a serious cash squeeze in early July and the need for emergency financing.  A new management team has been appointed following John Johnston’s increase of his stake in the business to 80%. As the new management takes over, an ever bleaker picture continues to emerge.  Godfreys operates 200 stores in Australia and New Zealand. The new CEO expressed hope that the business can be repaired, but it looks to us like a monumental task.

The next nail in the coffin?

On 25 May, we reported on the counterintuitive strategies currently employed by Coles. More details have now emerged. The key problems within the business seem to be caused by high-cost infrastructure and a drift towards home brands, progressively destroying local suppliers and reducing customer choice. The Age reported on Coles' latest plans, which in our assessment will generate short-term gains, but medium-to-long term serious loses, due to further weakening of the brand and an increase in the underlying cost structure. Coles now intends to expand its generics range from 20% to 40%, which will lead to the destruction of more local suppliers. In addition, Coles will expand its online business, adding $1 billion in capital expenditure. But, don't worry, because it will concurrently deploy an "advanced analytics centre, to solve problems". None of these initiatives will improve the customer offer and day-to-day prices.  Aldi and Costco must have been pleased to learn about all this.

Shrinkage update

According to an annual survey conducted by the NRF and the University of Florida, shrink in the US averaged 1.33% of sales, down from 1.44% the year before.  Shoplifting and organised retail crime were the most frequent causes, accounting for 36% of losses, followed by internal employee theft (33%), administrative paperwork errors (19%) and vendor fraud or mistake (6%).  The most substantial losses per incident came from retail robberies, at an average around U$4,250 each, down from U$5,300 the year before.  We attribute the decline to the continuing shift from cash to electronic forms of payment.

Interesting US job statistics

According to the Wall Street Journal, US job openings this spring (6.7 million at the end of April), outnumbered unemployed Americans (6.3 million) for the first time since such record-keeping began in 2000.  The figures are the latest sign the US is facing a historically tight labour market, confirming that a 3.8% unemployment rate in effect means full employment. For workers, that’s good news; for businesses, a real challenge.

White death?

Media reported that Kogan announced an expansion of their range to include white goods.  For those who remember the demise of the Brashs chain in 1998, an early warning about their looming trouble was, similarly, the addition of white goods to their range. When a retailer expands into such a low margin category, they are most likely chasing store revenue growth at the expense of net profits. This may placate the stock market, but analysts should be wary. Particularly, given that Kogan himself apparently attempted to sell 10% of his holdings.

Australian online sales

The Age commented that the Australian Bureau of Statistics (ABS) reported online sales reached $1.3 billion in April, up from $510 million at the same time last year.  It is encouraging to see that at least in some areas the ABS discovered the virtue of reporting retail figures against the previous year rather than the previous month. The dollar numbers translate to 5.4% of all sales in April 2018 going through online, up from 3.4% a year ago and 2.6% in July 2014. In comparison, last year online sales in the US totalled 7.5%, 14.5% in the UK, 5.4% in Japan, and 8.4% in Germany.

Myer’s new, old focus

According to the AFR, the new CEO of Myer stated that the company must put its customers first, “in every decision we make and every action we take”.  Sounds good, but our suggestion would be to start with the basics: making sure that someone is available to take money from customers who have found something they want to buy. We have heard repeated complaints that Myer doesn’t have enough staff on the floor and customers must search to locate someone willing to take their cash.

Misleading sales statistics

The Australian Bureau of Statistics published retail sales statistics, stating that April 2018 sales went up by 0.3% in comparison to... March 2018.  We keep stressing that such numbers are totally meaningless.  What matters was the increase in comparison to April 2017 and that was around 2.3%.  We had to figure this one out ourselves. The ABS and various media outlet seem all too comfortable with ignoring this KPI.

Amazon plays dumb to new GST rule

The Australian reported that the Australian Treasurer, Scott Morrison said that he found it hard to believe that Amazon lacked the technology skills needed to properly charge GST on goods shipped to Australia.  Nor did they lack the time needed to prepare.  Morrison personally met five times with Amazon over the last 12 months, so they cannot claim to have been surprised by the new GST rules coming into effect on 1 July.  It looks to us like Amazon is engineering a public tantrum because they don’t want to pay tax. We sympathise with the notion of a tax-free business, but taxes (and death) are inevitable; the important part is to make sure that they are applied evenly, so they don’t distort the economy.  As much as we like GST-free goods coming from overseas, the GST loophole was putting heavy stress on specialty retailers in Australia and it is good to see it (finally) fixed.

Costco’s wage decision

Various media reported Costco’s intention to increase wages for its 130,000 US staff, with a new US$14.00 per hour minimum.  This will still be less than the recently increased minimum wage in Australia. Unlike Australian retailers, Costco can afford the increase for two reasons: a generally low-cost (i.e. well run) business, and the recent corporate tax reductions in the US.  Furthermore, Costco’s decision has been driven by commercial reality rather than a ‘needs-based’ approach to the economy. With the US unemployment rate at 3.8%, employers must compete strongly to attract and retain talent. More proof that in a successful economy, workers are well protected by the demand for their services – without tons of regulations and government interference.

Australia ‘leads’ the world

The ‘Fair’ Work Commission announced that by mere virtue of being employed, 2.3 million Australians will be paid $1,263 extra each year. With the new minimum hourly rate of $18.93, Australia has the MOST expensive labour on the planet and we certainly don’t have the levels of productivity to warrant this. Retailers will be hit hard by this extra cost, which will push some of them across the threshold of viability.  Just for comparison, the hourly minimum wages in Germany are $13.40, $11.35 in Canada and $9.75 in the US. Australians should be concerned about living beyond our means – in the longer term, this never ends well.