Microsoft 365 outage a warning for retailers
MyBusiness reported that an unknown number of businesses in Australia and overseas have reportedly been hit by an outage to Microsoft 365 services. The software giant has noted that it was “investigating” an issue that was reportedly locking some users out of their accounts. The incident is a good warning against operational dependency on a solitary technology. It highlights the risk to retail operations when mission-critical functions, such as point of sale, are made dependent on thin client terminals and remote servers.