Systems Analyst (old)

  • Six-month contract role, with the view to extend
  • Be part of an Australian success story with strong international presence
  • Join a great team operating out of Melbourne’s CBD
  • Contribute to the expansion of our Retail Management Platform
  • Work with some of the world’s best retail brands

Key responsibilities of the role

If you can harmoniously collaborate with both retail executives and technical teams, we would like to hear from you. You will have pivotal role, acting as the vital link between our information technology capacity and our clients’ business objectives. You must be able to work effectively with all internal and external stakeholders to drive the completion of the design, development and deployment of new or enhanced product features.


  • Develop professional relationships with customers/stakeholders and colleagues
  • Elicit, analyse, validate and document requirements to bridge business needs with the best use of technology
  • Select appropriate analysis techniques to produce clear, accurate and detailed business analysis artefacts
  • Lead cross-functional teams in the design, development, testing and implementation of new and enhanced functionality across the software platform
  • Communicate confidently and effectively to convey complex information between business stakeholders and technical teams and rapidly build rapport
  • Negotiate and influence where required in order to drive the best possible outcomes for both Retail Directions and our clients


  • 3-5 years’ experience in a Systems Analyst role
  • Strong working knowledge of industry standard best practice business and system analysis techniques
  • Self-starter with a proven track record of delivering value-add solutions to the end customer
  • Demonstrated ability to work collaboratively and effectively with all levels of an organisation to ensure projects are delivered on time, within cost and to a high standard
  • Strong interpersonal skills, with demonstrated ability to manage conflicts, issues and changing priorities
  • Retail industry knowledge, understanding of technology and how to use it within a retail enterprise

About Retail Directions

For more than 25 years, Retail Directions has been a trusted core technology partner for some of the world’s best retail brands including Cotton On, The Just Group, Hanes & many more.  Our platform includes applications handling Point of Sale, E-commerce, Customer Engagement, Merchandise Management, Supply Chain and Business Intelligence. Our technology stack includes Angular, Xamarin, .Net, WPF, PHP, HTML5, and Delphi.

Got a few questions before you apply? Contact us.

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