How Cotton On is Winning the CX Game
February 20, 2019
Elevating the customer experience (CX) remains a hot topic for retailers in 2019, with many investing in a range of CX programs and tools to keep up with the digitally-empowered consumer across all channels. One prominent retailer leading the way in this domain is the Cotton On Group. Last year it launched ‘Perks’ – a […]
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