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Perspective + Technology + Business

Five lessons from the COVID-19 emergency

May 18, 2020

Retail Directions provides enterprise and store-level software for specialty retailers. The organisation works with many global retailers in 40 countries, some operating over 1,000 stores. Many retailers have been impacted by the coronavirus, some quite severely. We have learned a few interesting lessons working in partnership with our clients through this difficult period – definitely […]

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Perspective + Technology + Security

A message from our Security Team

May 12, 2020

Ransomeware cyber-attacks With the recent developments related to COVID-19, we are witnessing an increasing number of attempted cyber-attacks involving ransomware. Criminals are looking to exploit the COVID-19 situation as an opportunity to penetrate corporate networks and IT systems. Many of these attempted attacks have originated with bogus emails sent to members of staff that appear […]

Perspective + Technology + Business

An Important Message from Retail Directions

May 4, 2020

The economic impact of the COVID-19 pandemic is severe. Specialty retailers have been particularly affected, with many forced to close their stores. Apart from online business, their income has dried out. In this difficult time, retailers have turned to Retail Directions for extra assistance, which we are providing and helping them to sail through this […]

Perspective + Technology + Business

Will Retail Survive the Storm?

April 27, 2020

As seen in Power Retail (27 April 2020) ” The outbreak is one of the most unprecedented events in modern history. So, what does this mean for retail and will it survive after the virus has gone? Our retail expert weighs in Power Retail sat down with Andrew Gorecki, Managing Director of Retail Directions, to […]

Press Release + Business

Retail Directions to Expand its Presence in the UK

August 22, 2019

Global retail solutions software specialist, Retail Directions is expanding its presence in the UK retail technology sector through the appointment of a specialist reseller network and the development of strategic partnerships. Headquartered in Australia, Retail Directions has a worldwide footprint working with many well-known retailers trading in more than 40 countries, including a notable presence […]

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Press Release + Perspective

In Search of Symbiosis: Q&A with Andrew Gorecki

June 17, 2019

As seen on Power Retail. Power Retail’s Editor, Ally Feiam sat down with Andrew Gorecki, Co-Founder and Managing Director at Retail Directions, to discuss the benefits of finding the equilibrium for retailers, technological headaches and the power of the customer experience. For many omnichannel companies, the focus is pulled purely into e-commerce. Although e-commerce, marketplaces […]

Event Report

Benchmarking performance for future growth leaders

May 30, 2019

Earlier today, the Australian Retailers Association (ARA) held a lunch in Melbourne for senior retail executives, sponsored by Retail Directions and Tyro. The forum was led by David White, National Retail Leader of Deloitte Australia who provided attendees with an exclusive preview of the trends and insights from Deloitte’s new Australian research powered by the Deloitte […]

Client Story + Press Release

How Cotton On is Winning the CX Game

February 20, 2019

Elevating the customer experience (CX) remains a hot topic for retailers in 2019, with many investing in a range of CX programs and tools to keep up with the digitally-empowered consumer across all channels. One prominent retailer leading the way in this domain is the Cotton On Group. Last year it launched ‘Perks’ – a […]

Perspective + Strategy

The Retail Apocalypse Myth

December 2, 2018

Fear, Uncertainty, and Doubt (aka FUD), the infamous sales and marketing technique, has become even more common in our digital age. So, when retailers find themselves exposed to a barrage of scary information about the impending retail apocalypse, they should be wary – someone is definitely trying to sell them something.

Perspective + Technology

Artificial Intelligence – The Good, The Bad, and The Ugly

October 14, 2018

In 2018, you just can’t hide from the media frenzy around Artificial Intelligence. At the same time, just about every software application with semi-advanced algorithmic capabilities now claims to include AI. In all the hype, a common misunderstanding about the technology prevails.

Our Team + Perspective

London’s best in-store experiences

August 7, 2018

This year, London got a real summer for a change, and I was lucky enough to be there to represent Retail Directions at a fashion-technology event and adventure through iconic fashion districts to discover the latest retail trends the city has to offer.

Perspective + Business

The 100-year Honeymoon is Over

July 9, 2018

Until a few years ago, Australia’s supermarkets enjoyed a century of trading nirvana, isolated from operationally excellent global competitors. Fortunately for shoppers, Aldi and Costo arrived down under and shook up the cosy system.

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