Consultant
Have you ever been asked to help a retailer select their new computer system? If so, you have taken on a serious responsibility. The importance of a computer system in a retail chain cannot be overstated, because it allows management to control the business and its remote branches. Without a good computer system, retailers cannot have the right stock in the right place at the right time, and at the right price. If your client ends up with a deficient computer system, the business will consistently under-perform for many years to come.
What key points should you then consider? Obviously you will want to do the right thing for your customer and get them a great outcome, but from the personal point of view you will also want:
- A proven system that works well in retail. This will reduce your risks and will remove stress from the project.
- A system that can enhance your customer's business processes and not just automate what the business does today.
- A reasonably priced system that can be easily justified financially.
- A modern system that has elegant architecture. This will protect your customer from buying a 'new' but obsolete system.
- A system that can be implemented easily, to limit the impact on the business and to reduce the risk.
- A co-operative software supplier that will work with you to make the system selection and implementation smooth and easy.
- A supplier that has a strong track record in quality service, so you can rest easy that your customer will be taken care of - long after the project delivers.
Retail Directions scores well on all the above criteria. Consultants who selected us and then worked with us on the implementation of our software have earned grateful appreciation from their customers. They have good reason to feel proud, watching their customers expand and prosper as a result of their efforts and partnering with Retail Directions.