System Implementation
One of the key reasons our implementations are so successful is because we know our products and we know our customers' businesses. We also have a strong, well proven deployment methodology.
Our consulting team, armed with years of retail experience and extensive product knowledge, will analyse your business to assess how Retail Directions software can meet your requirements. We will leave no stone unturned and will ensure that you get the best solution for your business delivered on time and on budget.
We also provide strategic business consulting for select retail clients. This includes business positioning, marketing, operational efficiency, inventory management and business strategy advice to prominent national and international retailers.
Retail Directions can implement its systems 90 per cent faster than competitors and at 10 per cent of the cost. How? Our professional focus is exclusively on retail and our systems are built only for retail. The functionality that is required to run multiple variants of retail processes already exists in our systems. Some systems used in the industry are generic and this means that many of the basic functions you want have to be designed, "blue-printed" and built. In contrast, our implementation process simply means selecting the best options for your business.
Our own Implementation team oversees the whole process and ensures that the solution is correctly installed and configured to your business requirements. We also transfer and reuse your historical data. This one-stop-shop gives you high level of certainty about the project - the buck stops with us.
Finally, Retail Directions provides initial and ongoing product training by experienced trainers for all system users and administrators. Training covers store system (SMS), specific Head Office (RMS) modules and technical topics. We also supply comprehensive training guides for each training module.