We’ll never leave you to go it alone
We don’t just provide great retail software. Retail Directions delivers solid results because we provide our customers with full service.
We have built our software, we continue to enhance it, and we install it for our customers.
Consulting
Our consulting team, armed with years of retail experience and extensive product knowledge, will conduct a thorough analysis of your business to assess how Retail Directions’ software can meet your requirements. We will leave no stone unturned and will ensure that you get the best solution for your business.
Implementation
Our Implementation team oversees the whole installation process and ensures that the solution is correctly installed and configured to your business requirements.
Training
Retail Directions provides initial and ongoing product training by experienced trainers for all system users and administrators.
Help Desk
The last time you needed help with your systems, how long did it take to get it?
We respond rapidly and are on call 24/7. Every precaution has been taken to design systems to handle any issues in the retail environment, but if a problem is still encountered, we are here for you.
Client Management
Each of our clients is assigned a Client Relationship Manager who makes certain that any issues are resolved promptly and that each client receives the maximum benefits of operating a Retail Directions system.
Upgrades
The remote upgrade facility allows your Head Office staff to easily install new versions of SMS software at each store with no disruption to store operations, and with full retention of the existing store data.
For further detail, you can request a copy of our brochure or contact our sales team for a further discussion.
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