Support Analyst (Melbourne, CBD)
Even the best run IT department, equipped with the best software in the world, will occasionally need to "call the ambulance". Whenever any of our retail customers has an urgent issue they do just that: they call our Global Support Desk.
If you are passionate about assisting others then we would like to have you on our support team. However, you must also have certain technical skills, so previous experience in Retail IT is important to do well in this role.
You will need to have excellent phone and general communication skills. Your understanding of retail systems will be essential in the investigation of complex issues, sometimes in a high-pressure environment.
If you believe that you have the right personality and skills to handle such a job well, please get in touch with us.
We offer competitive remuneration, regular reviews, referral reward program, career development, a range of social activities, group health and fitness sessions, and the opportunity to work with a team which wants to achieve great results.
This is a permanent full-time role, so you must have the right to work in Australia.
If this role is of interest to you, please get in touch with us and send your resume to